Dispatch

storefront Shopify orders

Search by order #, customer, phone, address, or product text. Filters match product name and variant (size/color are usually in the variant text).

inventory Ready for dispatch

edit_note Draft assignments

mark_email_unread Rider transfer requests

Riders asked to move this delivery to another channel or rider. Approve by opening Transfer / reassign with the same assignment.

swap_horiz Active assignments — transfer / reassign

Change rider in-house or switch to J&T / Grab / DHL without cancelling. Requires a reason (audit).